Cookie Policy

Effective Date: September 10, 2025

Last Updated: September 10, 2025

This Cookie Policy explains how Crisp Memories uses cookies and similar tracking technologies on our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.

2. How We Use Cookies

We use cookies for several purposes:

• Essential functionality: To enable basic website features and security
• Performance: To analyse how visitors use our website and improve performance
• Personalisation: To remember your preferences and customise your experience
• Marketing: To deliver relevant advertisements and measure campaign effectiveness

3. Types of Cookies We Use

Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Examples:

• Session cookies for maintaining your browsing session
• Security cookies for protecting against fraud
• Cookie consent preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Examples:

• Google Analytics cookies to track page views and user behaviour
• Performance monitoring cookies
• Error tracking cookies

Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our pages.

Examples:

• Language preferences
• Remember login details
• Customised content based on your interests

Marketing Cookies

These cookies are used to track visitors across websites. They are used to display ads that are relevant and engaging for individual users.

Examples:

• Facebook Pixel for social media advertising
• Google Ads cookies for targeted advertising
• Remarketing cookies to show relevant ads on other websites

4. Cookie Duration

Cookies can be categorised by how long they remain on your device:

Session Cookies

These are temporary cookies that are deleted when you close your browser. They are essential for basic website functionality.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They remember your preferences for future visits.

5. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We use the following third-party services that may set cookies:

• Google Analytics: For website analytics and performance monitoring
• Google Fonts: For web font delivery
• Font Awesome: For icon delivery
• Social Media Platforms: For social sharing functionality

We do not control these third-party cookies. Please check the relevant third-party websites for more information about their cookies and how to manage them.

6. Managing Your Cookie Preferences

Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept all cookies
• Accept only necessary cookies
• Customise your cookie preferences

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Block all cookies
• Delete cookies when you close your browser

Browser-Specific Instructions

Google Chrome

1. Click the three dots menu → Settings
2. Click "Privacy and security" → "Cookies and other site data"
3. Choose your preferred cookie settings

Mozilla Firefox

1. Click the menu button → Options/Preferences
2. Select "Privacy & Security"
3. Under "Cookies and Site Data", adjust your settings

Safari

1. Go to Safari → Preferences
2. Click the "Privacy" tab
3. Choose your cookie and website data preferences

Microsoft Edge

1. Click the three dots menu → Settings
2. Click "Cookies and site permissions"
3. Adjust your cookie settings

7. Impact of Disabling Cookies

Please note that disabling certain cookies may impact your experience on our website:

• Necessary cookies: Disabling these may prevent core website functionality
• Analytics cookies: This won't affect your browsing but will limit our ability to improve the website
• Functional cookies: You may lose personalised features and preferences
• Marketing cookies: You may see less relevant advertisements

8. Cookies Used on Our Website

Below is a detailed list of cookies we use:

Cookie Name	Purpose	Duration	Type
cookiePreferences	Stores your cookie consent preferences	1 year	Necessary
_ga	Google Analytics - distinguishes unique users	2 years	Analytics
_gid	Google Analytics - distinguishes unique users	24 hours	Analytics
sessionId	Maintains user session	Session	Necessary

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

11. Your Consent

By using our website, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your cookie preferences or browser settings.

Last reviewed: September 10, 2025